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error when publishing a big file to Adobe stock

Community Beginner ,
May 17, 2019 May 17, 2019

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Hello,

I use the service to publish for Adobe Stock. When I send a bunch of files. The big files give an error message, that the can not be published. The others files pass without a problem.

I don't see an option to reduce filesize in the publish set.

greetings,

Youri

Message was edited by: Moderator (Discussion successfully moved from Lightroom Classic — The desktop-focused app to Adobe Stock)

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LEGEND ,
May 17, 2019 May 17, 2019

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Not sure this has anything to do with LR.

you can Reduce the size by exporting the file in LR then add the exported, reduced size, file to your service.

Moving this discussion to the Stock forum.

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Adobe Community Professional ,
May 17, 2019 May 17, 2019

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When using the stock plug-in you do not have exporting parameters to set. All is automatically configured.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
May 17, 2019 May 17, 2019

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cavemercator  wrote

Hello,

The big files give an error message, that the can not be published.

Please post a screen shot with the error message. I suspect a communication error more than any other cause.

How big do big files mean?

Discussion successfully moved from Adobe Stock to Adobe Stock Contributors

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
May 21, 2019 May 21, 2019

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Hello,

I 've got the message due to technical problem the file can't be send. The smaller files in the same batch are all passed without a problem.

The original filesize is 8.776 x 11.100 pixels. This is to much for Adobe stock. When I export the file to a smaller size and use the website, there's no problem.

greetings,

Youri

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Adobe Community Professional ,
May 21, 2019 May 21, 2019

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cavemercator  wrote

The original filesize is 8.776 x 11.100 pixels.

Well yes, that's huge, but still under the 100M pixels limit. You didn't tell us what the "smaller size" is however. It would be nice for other users to learn about limits of the system.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
May 21, 2019 May 21, 2019

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The limit of Adobe is 50 MB. I 've exported it as 5.830 x 7.334 pixels and it passed.

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Adobe Community Professional ,
May 21, 2019 May 21, 2019

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100M pixels and 45M bytes!

See here: Requirements for contributing photos and illustrations to Adobe Stock

Technical requirements

  • Submit images in JPEG format.
  • Minimum image resolution: 4 MP (megapixels)
  • Maximum image resolution: 100 MP (megapixels)
  • Maximum file size: 45 MB (megabytes)
  • No watermarks or timestamps
  • Do not upsample your files; submit the maximum file size that your camera can produce.
ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
May 21, 2019 May 21, 2019

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Hi cavemercator,

Are you sure the file you could not upload,  "The original file size is 8.776 x 11.100 pixels"? That is equal to a file size of 97.4136 pixels, or 0.0000974136 megapixels. Some of my files are 16 megapixels and I have no problem uploading.

Best wishes,

JG

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Adobe Community Professional ,
May 21, 2019 May 21, 2019

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jacquelingphoto2017  wrote

Hi cavemercator,

Are you sure the file you could not upload,  "The original file size is 8.776 x 11.100 pixels"? That is equal to a file size of 97.4136 pixels, or 0.0000974136 megapixels. Some of my files are 16 megapixels and I have no problem uploading.

Best wishes,

JG

Jacquelin,

The point here is the European thousands separator not the decimal comma. So we are in 97.5 M pixels, which is less than the 100 M pixels indicated as a maximum.

ABAMBO | Hard- and Software Engineer | Photographer

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