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Error when tryint to merge Fotolia account with Adobe Stock

New Here ,
Oct 04, 2022 Oct 04, 2022

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I can't transfer Fotolia account to Adobe Stock.

When I try to do. it's show this: "Please contact our customer service team through this form for assistance." or: "The selected account is already being used". 

 

I deleted my old account on Adobe Stock recently, now I create a new one, I suppose this could be a problem, but I still got emails of my sold files, but I do not have an access to my gallery. What should I do now? Thanks for your kind help!

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Fotolia , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Oct 04, 2022 Oct 04, 2022

Contact contributor support. They should be able to help you: Need help? (Stock Contributor Support) 

 

(moving this to the contributor forum)

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Community Expert ,
Oct 04, 2022 Oct 04, 2022

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Contact contributor support. They should be able to help you: Need help? (Stock Contributor Support) 

 

(moving this to the contributor forum)

ABAMBO | Hard- and Software Engineer | Photographer

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