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I am trying to upload a 1min video based on guidlines set out. Filezilla is unable to connect to server.
Status: Connecting to sftp.contributor.adobestock.com...
Status: Using username "210333617".
Command: Pass: *********
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry...
Status: Connecting to sftp.contributor.adobestock.com...
Response: fzSftp started, protocol_version=11
Command: open "210333617@sftp.contributor.adobestock.com" 22
Command: Trust new Hostkey: Once
Status: Using username "210333617".
Command: Pass: *********
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
What seems to be the problem? I just could not figure it out
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Please refer to SFTP instructions below:
https://helpx.adobe.com/stock/contributor/help/uploading-content.html
If you continue to have problems, please contact Contributor Support for assistance.
https://contributor.stock.adobe.com/en/contact
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Thanks for providing the link,...I sent them all the info...lets see if it will be fixed
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Side note,...I did a ping test and that didnt even work....
ping: cannot resolve sftp://sftp.contributor.adobestock.com: Unknown host
any ideas if adobe has server issues at this point?
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Please look at both correct answers of this post.