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Fotolia to Adobe stock "The selected account is already in use."

New Here ,
Jul 04, 2019 Jul 04, 2019

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Hello to everybody.

I have a problem with login to adobe stock: i have logged in in my adobe ID, and when i`m trying to log in - it shows for me a form for sync fotolia to adobe stock, but it was already synced before.

Exactly same problem was already described on this forum

Fotolia to Adobe stock "The selected account is already in use."

Please, help me

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Adobe Community Professional ,
Jul 04, 2019 Jul 04, 2019

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Follow the instructions that are given. Only Adobe can help. The fora are not good for specific account problems like yours.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Jul 05, 2019 Jul 05, 2019

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Just to add: If you are really not able to contact Adobe via the information provided in the linked forum entry than update this and someone will call for help.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jul 05, 2019 Jul 05, 2019

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I have contacted with adobe stock support via chat - and they referred me to forum.

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Adobe Community Professional ,
Jul 05, 2019 Jul 05, 2019

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Chat is exceptionally not the good point to contact for any contributor problems. Stock contributors have their own support channel as indicated with the forum post that you have linked. I suppose this has to do with the Fotolia legacy.

ABAMBO | Hard- and Software Engineer | Photographer

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