Copy link to clipboard
Copied
Good afternoon. I requested a withdrawal from my Adobe account on March 14th to my PayPal account.
The funds have not yet been received. PayPal tech support responded that no funds were received from
Adobe. Where is my money now? I'm from Russia.
I read in internet that Paypal is suspending service in Russia due to the westerns request for sanctions. Dis you get your money?
I've seen reports before that people were unable to transfer the money to their PayPal account, and it may relate to the sanctions imposed because of the Russian war on Ukraine. You will need to contact PayPal customer service to get a hint.
Copy link to clipboard
Copied
Contact contributor-support@adobe.com.
Copy link to clipboard
Copied
It takes around a week when the payout has been made for the money to arrive at your account. Check your payout history for the exact date when the payout has been made: https://contributor.stock.adobe.com/insights. Your request date is not the payout date!
Copy link to clipboard
Copied
March 16th - Payment completed
Copy link to clipboard
Copied
I read in internet that Paypal is suspending service in Russia due to the westerns request for sanctions. Dis you get your money?
Copy link to clipboard
Copied
No, PayPal said no funds were received from Adobe
Copy link to clipboard
Copied
We just got our money back! Thanks for the informational support!
Copy link to clipboard
Copied
@MFilm wrote:
We just got our money back! Thanks for the informational support!
On the PayPal account or the Adobe stock account?
Copy link to clipboard
Copied
On the Adobe stock account
Copy link to clipboard
Copied
I've seen reports before that people were unable to transfer the money to their PayPal account, and it may relate to the sanctions imposed because of the Russian war on Ukraine. You will need to contact PayPal customer service to get a hint.
Copy link to clipboard
Copied
Look here for an Adobe statement on the situation: https://helpx.adobe.com/stock/contributor/help/getting-paid.html. Scroll down to "Contributors in Russia, Belarus".