Funds gone

Community Beginner ,
Mar 31, 2022 Mar 31, 2022

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Good afternoon. I requested a withdrawal from my Adobe account on March 14th to my PayPal account. 

The funds have not yet been received. PayPal tech support responded that no funds were received from 

Adobe. Where is my money now? I'm from Russia.

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correct answers 2 Correct answers

Adobe Community Professional , Mar 31, 2022 Mar 31, 2022
I read in internet that Paypal is suspending service in Russia due to the westerns request for sanctions. Dis you get your money?

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Adobe Community Professional , Apr 02, 2022 Apr 02, 2022
I've seen reports before that people were unable to transfer the money to their PayPal account, and it may relate to the sanctions imposed because of the Russian war on Ukraine. You will need to contact PayPal customer service to get a hint.

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Adobe Community Professional ,
Mar 31, 2022 Mar 31, 2022

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Adobe Community Professional ,
Mar 31, 2022 Mar 31, 2022

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It takes around a week when the payout has been made for the money to arrive at your account. Check your payout history for the exact date when the payout has been made: https://contributor.stock.adobe.com/insights. Your request date is not the payout date!

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 31, 2022 Mar 31, 2022

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March 16th - Payment completed

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Adobe Community Professional ,
Mar 31, 2022 Mar 31, 2022

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I read in internet that Paypal is suspending service in Russia due to the westerns request for sanctions. Dis you get your money?

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Community Beginner ,
Mar 31, 2022 Mar 31, 2022

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No, PayPal said no funds were received from Adobe

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Community Beginner ,
Mar 31, 2022 Mar 31, 2022

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We just got our money back! Thanks for the informational support!

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Adobe Community Professional ,
Apr 01, 2022 Apr 01, 2022

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@MFilm wrote:

We just got our money back! Thanks for the informational support!


On the PayPal account or the Adobe stock account?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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On the Adobe stock account

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Adobe Community Professional ,
Apr 02, 2022 Apr 02, 2022

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I've seen reports before that people were unable to transfer the money to their PayPal account, and it may relate to the sanctions imposed because of the Russian war on Ukraine. You will need to contact PayPal customer service to get a hint.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Apr 08, 2022 Apr 08, 2022

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Look here for an Adobe statement on the situation: https://helpx.adobe.com/stock/contributor/help/getting-paid.html. Scroll down to "Contributors in Russia, Belarus".

ABAMBO | Hard- and Software Engineer | Photographer

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