Having trouble attach the signed release when submit the illustration.

Community Beginner ,
Jan 16, 2019 Jan 16, 2019

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Hi there,

I have trouble attaching my signed property release during submit my illustration. Normally I was able to go to "Create a new release", put the name & attach a signed release and upload my release, but it seemed not available anymore (the "attach" button did not work basically)

Please let me know how to fix this. Thank you.

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correct answers 1 Correct answer

Adobe Community Professional , Jan 16, 2019 Jan 16, 2019
Hi nalidsaI'm not sure if I understand you question properly, but these are all the steps if you have a signed document.If the signed released is already copied to your devise you upload as follows:On Upload File page, select "Releases"Click on "Create a Release"Click on "Upload a Signed Release"Type in the name of the ReleaseClick on "Browse"That will access your computer so you can find open and select the documentClick on the documentThen click on "Upload Release"Then you go to the Illustrati...

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Adobe Community Professional ,
Jan 16, 2019 Jan 16, 2019

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Hi nalidsa

I'm not sure if I understand you question properly, but these are all the steps if you have a signed document.

If the signed released is already copied to your devise you upload as follows:

On Upload File page, select "Releases"

Click on "Create a Release"

Click on "Upload a Signed Release"

Type in the name of the Release

Click on "Browse"

That will access your computer so you can find open and select the document

Click on the document

Then click on "Upload Release"

Then you go to the Illustration you want to attach the release to, after captioned tagged

Under Recognizable People or Property select "yes"

Next select "Search For An Existing Release"

A list of your releases will popup. Scroll to the uploaded release, and select it

Then you can submit your illustration.

I hope this answers your question.

Regards

JG

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Community Beginner ,
Jan 16, 2019 Jan 16, 2019

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Thanks for your answer JG. It works right now.

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