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1

Hello! Does anyone get an error when uploading vectors to Adobe Stock?

Explorer ,
Mar 20, 2024 Mar 20, 2024

Hello. Does anyone get an error every time they want to upload a vector file? It only happens to me with vectors, not jpg images. It also happens to a friend who is a collaborator.

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Contributors , Troubleshooting
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correct answers 1 Correct answer

Community Expert , Mar 20, 2024 Mar 20, 2024

Yes, it has been acknowledged in the Adobe Stock Discord server:

Hi everyone!

Currently, we are experiencing some issues with uploading vectors in zip folders (both for EPS and AI files).

Please remember that you can upload vector files directly without using the zip folder with the jpg preview (so you can save time not having to export the jpg and create the zip folder).

Thanks for your understanding!

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Community Expert ,
Mar 20, 2024 Mar 20, 2024

Yes, it looks like more contributors are having issues. What are you uploading? 

 

(Check the other forum entries on this subject. I did not check up to now the issue, I will do that probably tomorrow.)

ABAMBO | Hard- and Software Engineer | Photographer
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Explorer ,
Mar 20, 2024 Mar 20, 2024

Hello, it had been solved for a few hours but I present the error again. But this error occurs again. I upload a .zip with an .ai and a .jpg.

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Community Expert ,
Mar 21, 2024 Mar 21, 2024
LATEST

The JPEG is no more considered, so you can upload directly without any problem or disadvantage. 

ABAMBO | Hard- and Software Engineer | Photographer
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Community Expert ,
Mar 20, 2024 Mar 20, 2024

Yes, it has been acknowledged in the Adobe Stock Discord server:

Hi everyone!

Currently, we are experiencing some issues with uploading vectors in zip folders (both for EPS and AI files).

Please remember that you can upload vector files directly without using the zip folder with the jpg preview (so you can save time not having to export the jpg and create the zip folder).

Thanks for your understanding!

Jill C., Forum Volunteer
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