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Help! Images won't submit.

New Here ,
Sep 16, 2020 Sep 16, 2020

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I have tried 6 or 7 imes t submit a batch of images, but the images won't submit. 

The images in question have all be taged and have a green indicator and the button on the to of the page says "Submit 14 images" . When I click the Subit button the images appear to moe out of the new upload into Under review. However, when I navigate to Under review, the images are not there. So, I navigate back to new uploads the images are still there. 

 

Can somene help?  

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Contributors, Troubleshooting

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Adobe Community Professional ,
Sep 18, 2020 Sep 18, 2020

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Hi Amink,

Adobe is sorry for the inconvenience. If you have not done so since posting this message plaease try again and tell us if the issue was corrected.

Best wishes

JG

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New Here ,
Sep 18, 2020 Sep 18, 2020

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Just tried and the images are still not submitting.

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Adobe Community Professional ,
Sep 18, 2020 Sep 18, 2020

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Hi Aminkorea,

At the bottom of the contributor's page, the same page of your "New" uploads you will see "Contact us" on the menu bar. Click on it and submit a report. Please explain in details the step by step process you did and what happens each step of the way, and submit. Most likely within 48 hours you will receive a request for screenshots. I suggest you have them handy just in case.

 

Best wishes

JG

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