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Help me figure why is declined under NON-COMPLIANT IMAGE

New Here ,
Mar 11, 2018 Mar 11, 2018

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220_F_195635714_x9ZyCpY4TwqukbFKV1qgSwxKvGCmw8mk.jpg

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correct answers 1 Correct answer

Advocate , Mar 11, 2018 Mar 11, 2018
Hi,Adobe does not arbitrarily reject an image and if you would like to receive more detailed information and estimates from other providers, then write more than one line and go into more detail on requests. This increases the ability to get helpful answers. Greets,v.poth

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Advocate ,
Mar 11, 2018 Mar 11, 2018

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Hi,

please first look in here for an explanation of the reason for the refusal and check your file accordingly:

https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html

Is this a photo of a painting or a printed textile?

Greets,

v.poth

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New Here ,
Mar 11, 2018 Mar 11, 2018

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This is watercolor illustration

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Advocate ,
Mar 11, 2018 Mar 11, 2018

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Hi,

as far as I know you have to add a property release to prove that you have created the image yourself, which identifies you as copyright holder.

Please have a look at this thread:

https://forums.adobe.com/message/10195539#10195539

Have you received a request to do so from Adobe? Did you check your Title/keywords in case of the Adobe Guide for the reason of rejection because of "non compliant"?

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Advisor ,
Mar 11, 2018 Mar 11, 2018

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Morning V.P.

I just had one of my illustrations rejected for non-compliant and a request for a release form. I filled out the form as required and sent it and the illustration back and it still got rejected. Proof of copyright ownership is tricky. I will pursue this a bit further. Different reason for rejection for the second submission. JH

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New Here ,
Mar 11, 2018 Mar 11, 2018

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Thank you but I uploaded release with it

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Advocate ,
Mar 11, 2018 Mar 11, 2018

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Hi,

Adobe does not arbitrarily reject an image and if you would like to receive more detailed information and estimates from other providers, then write more than one line and go into more detail on requests. This increases the ability to get helpful answers.

Greets,

v.poth

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