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Hi! Does adobe stock keep backups of images they rejected that are not just thumbnails?

New Here ,
Apr 12, 2021 Apr 12, 2021

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Hi guys.

 

My computer equipment was stolen.

 

Like the title says,

 

Hi! Does adobe stock keep backups of images they rejected that are not just thumbnails?

 

Is there a place to get a backup?

 

Thanks,

Maria / Amara

 

 

TOPICS
Download, Stock API, Troubleshooting

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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Hi @marias67215946,

So sorry for your loss.  I can't imagine why Adobe would keep copies of rejected images since it's not their concern anymore.  Accepted images, yes.  But not rejected ones.  I hope you have dedicated backups on cloud servers like Backblaze, AWS or DropBox.  If not, then let this be a lesson to never be without cloud backups.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Employee ,
Apr 12, 2021 Apr 12, 2021

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I'm sorry that happened to you. Unfortunately, we don't provide the service you are requesting. I wish you the best of luck with the recovery of your property. 

 

-Mat Hayward

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