Copy link to clipboard
Copied
I am uploading video for the first time. I used FTP as described and the upload seems successfull. But after waiting and trying multiple times the file still does not appear. How long dies it normally take?
I also check what problems other folks had in the community but I can't seem to figure out what issue my file would have.
Resolution, frame rate, file format, duration, codec all match the requirements.
If sometimes it takes weeks I send one and it took almost a month 😞
Copy link to clipboard
Copied
If sometimes it takes weeks I send one and it took almost a month 😞
Copy link to clipboard
Copied
I can confirm the checked back a couple days later and they are new now.
that is so confusing because none of the help pages mention the delay.
th so you for the help!