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I am being denied access to the Stock Contributor and I have no idea why

New Here ,
Mar 31, 2024 Mar 31, 2024

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Every single time I try and log into the contributor website so I can start selling stock photos it denies my access. Every time I click "Learn more" it takes me to the generic help site with no explination on why the access is denied whatsoever.

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Community Expert ,
Mar 31, 2024 Mar 31, 2024

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Do you have a current Stock Contributor Account?

https://helpx.adobe.com/stock/contributor/help/create-account.html

Try logging in with another browser that doesn't have script blockers or VPN enabled.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 31, 2024 Mar 31, 2024

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I have a current Adobe ID that it redirects to if I hit "Join Now" on this website

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Community Expert ,
Mar 31, 2024 Mar 31, 2024

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That's not what I asked.  I asked if you have a current Stock Contributor Account which is separate from your Adobe customer account.

 

It might be a geographic problem.  In which country do you reside?

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 31, 2024 Mar 31, 2024

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I'm in Canada

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Community Expert ,
Mar 31, 2024 Mar 31, 2024

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Use another browser that doesn't have script blockers or VPN enabled.

CREATE STOCK CONTRIBUTOR ACCOUNT:

https://helpx.adobe.com/stock/contributor/help/create-account.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 31, 2024 Mar 31, 2024

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I've tried Google Chrome and Microsoft Edge on my phone on data (My wifi has a VPN) and it still brings up the same error.

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Community Expert ,
Mar 31, 2024 Mar 31, 2024

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The VPN is probably the source of your problem.   See this help article.

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 31, 2024 Mar 31, 2024

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I switched to my data plan that doesn't have a VPN and it still didn't work.

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Community Expert ,
Mar 31, 2024 Mar 31, 2024

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What does it say when you click the blue "Learn More" link? 

Jill C., Forum Volunteer

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New Here ,
Mar 31, 2024 Mar 31, 2024

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It simply brings me to this website

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Community Expert ,
Mar 31, 2024 Mar 31, 2024

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Do you meet the requirements for contributing to Adobe Stock as described in the help page below, and have you already created an Adobe Stock account? Note that even if you already have an AdobeID, that doesn't mean you have a Stock Contributor Account.

https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

Jill C., Forum Volunteer

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New Here ,
Mar 31, 2024 Mar 31, 2024

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Yes, I do meet the criteria. Can you provide a link for account creation &94 the Stock Contributor?

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Community Expert ,
Mar 31, 2024 Mar 31, 2024

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Did you go to the help page I suggested above? Everything you need to know is there....

 

Jill C., Forum Volunteer

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New Here ,
Mar 31, 2024 Mar 31, 2024

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Yes I did.

 

I think I'm ok, I'll just use a different website to sell my stock photos. Thanks for all your help!

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Community Expert ,
Mar 31, 2024 Mar 31, 2024

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Check the age requirement. If your account has an age error, you may get an ineligibility. 

 

A VPN is not a blocking factor.

ABAMBO | Hard- and Software Engineer | Photographer

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