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I can't understand the logic.

Community Beginner ,
Mar 14, 2024 Mar 14, 2024

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Sometimes my images with the EPS extension pass the check, but the same images with the JPG extension do not.
The settings are the same ones that I use all the time.
There were situations when specific JPG files were not accepted, then after a while I uploaded them again and they passed the test.

Do the results of the check depend on the mood of those who check these files?

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Community Expert , Mar 14, 2024 Mar 14, 2024

Yes, that is true. But that is the way, the search enginge works with Adobe. They expanded the offer (offering vector files also as JPEG and PNG files), but they did not modify the search engine to reflect that. As this is a stock issue, you could file that as a suggestion or a bug in the stock forum. 

 

Adding JPEG and vector files to the portfolio was prohibited even before, so that is not a new rule. 

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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Sending in the same assets as EPS and as JPEG is spamming and lead to a blocked account. 

 

When you say "pass the test" you mean the moderation process? Submitting the same asset again after a refusal, without correcting issues, will lead to a blocked account too. 

 

Having a lot of bad pictures in the collection will lead to a blocked account too. You need to know that moderation does not exonerate you to do your due diligence. Some moderators are proud to have many bad assets in their portfolio, just to experience several weeks later a blocked account. Moderation is done by humans, and some are more stringent than others. Often, especially with generative AI, you see assets passing that should not pass. Customer complaints are very costy to Adobe. So many complaints on your assets... you see the scheme.

 

So if you are not sure about the defects in your assets, ask the community. Correct what needs to be corrected and resubmit only after correction.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 14, 2024 Mar 14, 2024

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>Sending in the same assets as EPS and as JPEG is spamming and lead to a blocked account. 

 

Photostocks literally encourage you to post the same image in different formats, and very often it is mandatory to do so.

Adobe stock is no exception. Each image literally says what are the options for extensions of this image. Here's a random image.

Is this a literally created design and functionality for choosing a file extension or have you not seen this site to say such nonsense?

 

dcs.png

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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You are wrong. You upload the vector file and Adobe creates the JPEG file, and when your vector file has no background (!) it creates also the PNG file with a transparent background.

 

Formerly, you could add the preview as a JPEG file together with your vector in a zip file. But that did lead to many errors, where contributors put the wrong preview to the asset. And Adobe has corrected an issue in their system where the colours where incorrectly rendered from the vector file.

 

Nowadays, it is not necessary to add the JPEG file, and indeed if you do, it gets ignored. Submitting the same motive in different format results in separate entries and that is spamming. You should sanitize your portfolio.

 

I suggest you read about the requirements for vector files for Adobe stock. The rules for other sites may be different. https://helpx.adobe.com/stock/contributor/help/vector-requirements.html

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 14, 2024 Mar 14, 2024

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>You are wrong. You upload the vector file and Adobe creates the JPEG file, and when your vector file has no background (!) it creates also the PNG file with a transparent background.

 

I registered before the rules included the requirement not to add raster files. Now I see that it has been added.
Thank you for clarifying the information.

 

But one point still remains unresolved - if there is a background, you still need to upload files with the PNG extension, because the site will not generate PNG files

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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You are again wrong. 

 

  1. There was never an obligation for you to upload both a vector and a JPEG file. There was just a bug in the JPEG generation process, that modified the colours so it was recommended to submit both in a ZIP file. It has never been asked to upload vector files and JPEG files separatly. That was all times prohibited, and if your account has such duplicates, you should delete the JPEG files immediately. And if you have PNG duplicates, you should delete those too.

  2. From the vector file Adobe generates both the JPEG file and the PNG file. If, however, you have, as some do, a white square around your assets in the background, you do not have a transparent background, but a white background. Adobe does not generate PNG files, if the background is not transparent. PNG files without a transparency channel are nonsense and are contrary to the requirements for PNG files. 
ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 14, 2024 Mar 14, 2024

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>Adobe does not generate PNG files, if the background is not transparent. 

 

That's why if your vector has a green background, you can remove this background and upload it as a PNG in addition to the EPS, because the site will not generate a PNG because of the green background of the EPS file.

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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quote

>Adobe does not generate PNG files, if the background is not transparent. 

 

That's why if your vector has a green background, you can remove this background and upload it as a PNG in addition to the EPS, because the site will not generate a PNG because of the green background of the EPS file.


By @HenryFord.illustration

But you are persistent. Uploading the same content twice, even in a different file format is spamming. Period. 

 

Remove the green background from your vector file and upload that. 

 

A green background was a nice workaround during the times, Adobe did not support transparent backgrounds. A different trick was to add the mask to the JPEG file, right to the data. The buyer needed to crop out the half and assemble the asset to get transparency. That worked really fine. Your green screen introduces artefacts that need to be compensated for.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 14, 2024 Mar 14, 2024

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>Uploading the same content twice, even in a different file format is spamming.

 

So, either accept the imperfect rules and cut your profit or ignore them and try to earn more by risking your account 😑

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Community Expert ,
Mar 18, 2024 Mar 18, 2024

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>Uploading the same content twice, even in a different file format is spamming.

 

So, either accept the imperfect rules and cut your profit or ignore them and try to earn more by risking your account 😑


By @HenryFord.illustration

Yes. If you want, that are your options. But I really doubt that it will cut your profits.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 14, 2024 Mar 14, 2024

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I uploaded only EPS format, so the search filter does not work for "illustrations", only as a vector, although the site automatically generates JPG/PNG, which narrows the range of users who can find both the "illustration" and "vectors" filters.

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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Yes, that is true. But that is the way, the search enginge works with Adobe. They expanded the offer (offering vector files also as JPEG and PNG files), but they did not modify the search engine to reflect that. As this is a stock issue, you could file that as a suggestion or a bug in the stock forum. 

 

Adding JPEG and vector files to the portfolio was prohibited even before, so that is not a new rule. 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 14, 2024 Mar 14, 2024

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>They expanded the offer (offering vector files also as JPEG and PNG files), but they did not modify the search engine to reflect that.

 

And this is a big problem - you have to choose between a vector or a JPG, because if you just upload a vector, it will be found in the search as a vector, not as a vector and illustrations, even though the site automatically generates JPGs from the vector. This narrows the reach of potential customers.

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Community Beginner ,
Mar 14, 2024 Mar 14, 2024

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Another point is that the search does not find my specific file by the Illustrations filter, although according to your logic it should, because the site automatically generates a JPG version, but finds the same file if it is uploaded separately as a JPG, and should find 2 at once - the EPS one (different formats are generated) and a separate JPG

 

The only reason for this is that if there is a separate JPG, then the EPS is not found as an illustration. And I don't know if this is a bug or a feature.

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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Your asset is a vector file and not an illustration. You either submit one or the other, not both or you risk getting blocked.

 

Either you believe this or you see the consequences one day, that is not my issue. But as you typically do not believe what I'm saying, you may ignore this... It's clearly part of the rules. 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 14, 2024 Mar 14, 2024

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What format do I need to upload to be considered an illustration?
Because as far as we know, when you upload a JPG, you can choose in the settings whether it is a photo or an illustration. Vectors don't have these settings.

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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An illustration is in Adobe terms a pixel graphic, that is not a photograph. You upload either JPEG, when there is no transparency or a PNG, when you have transparency.

ABAMBO | Hard- and Software Engineer | Photographer

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