I cant access my portfolio, others cant see it.

[GrafiThink]

Hello, take it easy.

I cant see my accepted works in my portfolio when i click "my portfolio" and see this "We couldn't find any all results for . Try your search outside of portfolios." and others cant see my portfolio, please help me. Thanks and be good. 🙂

[Moderator moved the thread to the correct forum]

[WendellaBee]

Moving to Stock Contributors

[Nancy OShea]

Use a different browser and disable filters.

[Abambo]

may be you could post the link to your portfolio here, so that we can check.

Some troubleshoot advices:
- Open a private window/browsing incognito.

- Clearing cache and cookies.
- Using a different browser.
- Trying a different computer.
- Trying a different network or using a VPN.

- You can contact contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

[GrafiThink]

https://stock.adobe.com/tr/contributor/210296263/Emre%20ALTIN

[Yasin5C70]

merhaba emre, 

ben de aynı sorunu yaşıyorum ve zamanla kullandığım tümbilgisayarlara yayıldı. umarım sorunu çözebiliriz. birçözümbulursak haberleşelim. 

[GrafiThink]

Kolay gelsin bende sorunu destek birimine yazdım. Dönüş yaptılar bazı internet browserlerde sorun yaşanabiliyor zamanla düzeleceğini belirttiler,  /tr/ yerine /es/ yazmayı denersen sonuç alırsın.

[Yasin5C70]

eyvallah, dediğin gibi yapınca oldu. inşallah en kısa sürede düzelir.

[Yasin5C70]

Hi all 

do you have any portfolio viewing problems like me

Please help about this 

https://community.adobe.com/t5/stock/portfolio-error/td-p/11925332

[Yasin5C70]

When I press the My Portfolio tab, I get the following message:

We couldn't find any all results for . Try your search outside of portfolios.

 Also, I cannot find one of my photos even if I search for it by its full name. This is the case with my 2 computers and 2 mobile phones. but some of my friends say they can view my portfolio.

Until 10 days ago, everything was normal. what do you think the problem could be

[Abambo]

I merged your multiple posts here!

[halilakay]

I also have such a problem

I can view other photographers' portfolios, but my own portfolio does not open. How can i solve this

[Abambo · Accepted solution]

I also have such a problem

I can view other photographers' portfolios, but my own portfolio does not open. How can i solve this

By @halilakay

You need to wait.

Adobe is optimizing the customer's experience for some regions. Your portfolio is still visible for other users in other regions but as this is a work intensive job, you will wait until Adobe reaches to the bottom of your pictures.

[yudhie enable]

I just come and read the post. I have the same problem, hope adobe can fix it.

Thanks

[Abambo]

See here: https://community.adobe.com/t5/stock-contributors-discussions/i-cant-access-my-portfolio-others-cant...

Your assets are accessible outside of those specific regions. Change your country code in the URL to ca and you will probably see your assets.

[yudhie enable]

Yes! I can see my assets now. Thanks for your help

[Abambo]

You're welcome.

[vesvocrea]

Could you help my problem too?
even i change my region, change browser, it couldnt solve