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I cant access my portfolio, others cant see it.

New Here ,
Mar 19, 2021 Mar 19, 2021

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Hello, take it easy.

I cant see my accepted works in my portfolio when i click "my portfolio" and see this "We couldn't find any all results for . Try your search outside of portfolios." and others cant see my portfolio, please help me. Thanks and be good. 🙂

 

[Moderator moved the thread to the correct forum]

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correct answers 1 Correct answer

Adobe Community Professional , Apr 24, 2021 Apr 24, 2021
I also have such a problem I can view other photographers' portfolios, but my own portfolio does not open. How can i solve this By @halilakay
You need to wait. Adobe is optimizing the customer's experience for some regions. Your portfolio is still visible for other users in other regions but as this is a work intensive job, you will wait until Adobe reaches to the bottom of your pictures.

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Adobe Employee ,
Mar 19, 2021 Mar 19, 2021

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Moving to Stock Contributors

EBQ

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Adobe Community Professional ,
Mar 19, 2021 Mar 19, 2021

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Use a different browser and disable filters.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Mar 19, 2021 Mar 19, 2021

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may be you could post the link to your portfolio here, so that we can check.

 

Some troubleshoot advices:
- Open a private window/browsing incognito.

- Clearing cache and cookies.
- Using a different browser.
- Trying a different computer.
- Trying a different network or using a VPN.

- You can contact contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 20, 2021 Mar 20, 2021

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New Here ,
Mar 26, 2021 Mar 26, 2021

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merhaba emre, 

ben de aynı sorunu yaşıyorum ve zamanla kullandığım tümbilgisayarlara yayıldı. umarım sorunu çözebiliriz. birçözümbulursak haberleşelim. 

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New Here ,
Mar 26, 2021 Mar 26, 2021

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Kolay gelsin bende sorunu destek birimine yazdım. Dönüş yaptılar bazı internet browserlerde sorun yaşanabiliyor zamanla düzeleceğini belirttiler,  /tr/ yerine /es/ yazmayı denersen sonuç alırsın.

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New Here ,
Mar 26, 2021 Mar 26, 2021

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eyvallah, dediğin gibi yapınca oldu. inşallah en kısa sürede düzelir.

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New Here ,
Mar 26, 2021 Mar 26, 2021

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Hi all 

do you have any portfolio viewing problems like me

Please help about this 

 

https://community.adobe.com/t5/stock/portfolio-error/td-p/11925332

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New Here ,
Mar 25, 2021 Mar 25, 2021

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When I press the My Portfolio tab, I get the following message:

We couldn't find any all results for . Try your search outside of portfolios.

 

 Also, I cannot find one of my photos even if I search for it by its full name. This is the case with my 2 computers and 2 mobile phones. but some of my friends say they can view my portfolio.

Until 10 days ago, everything was normal. what do you think the problem could be

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Adobe Community Professional ,
Mar 26, 2021 Mar 26, 2021

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I merged your multiple posts here!

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Apr 24, 2021 Apr 24, 2021

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I also have such a problem

I can view other photographers' portfolios, but my own portfolio does not open. How can i solve this

 

portfolio.png

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Adobe Community Professional ,
Apr 24, 2021 Apr 24, 2021

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quote

I also have such a problem

I can view other photographers' portfolios, but my own portfolio does not open. How can i solve this

 

By @halilakay

You need to wait.

Adobe is optimizing the customer's experience for some regions. Your portfolio is still visible for other users in other regions but as this is a work intensive job, you will wait until Adobe reaches to the bottom of your pictures.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Sep 07, 2021 Sep 07, 2021

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I just come and read the post. I have the same problem, hope adobe can fix it.

 

Thanks

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Adobe Community Professional ,
Sep 08, 2021 Sep 08, 2021

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See here: https://community.adobe.com/t5/stock-contributors-discussions/i-cant-access-my-portfolio-others-cant...

 

Your assets are accessible outside of those specific regions. Change your country code in the URL to ca and you will probably see your assets.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Sep 08, 2021 Sep 08, 2021

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Yes! I can see my assets now. Thanks for your help

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Adobe Community Professional ,
Sep 08, 2021 Sep 08, 2021

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LATEST

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

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