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I closed my account after 45 days of my first sale and I did not do anything wrong

New Here ,
Apr 11, 2024 Apr 11, 2024

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I sell my photos. Yes, I am a shareholder in Adobe. My account has been blocked. Why did you block it? Today is the day I completed 45 days since my first sale. I was waiting for this day to withdraw my profits and pay for my depression treatment. Why all this? Why did you not close the account before completing 45? The day you just blocked it so that I cannot withdraw my money, why are you defrauding me? I am here dying for a living and I only ask for my rights. You closed the account and it contains 1806 dollars. Why is it happening like this?

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correct answers 3 Correct answers

Community Expert , Apr 11, 2024 Apr 11, 2024

You are not addressing Adobe here. We are contributors like yourself. If your account was blocked, click on the Contact Us link provided by Adobe when you tried to access your account. That said, your message is confusing. Are you saying you made $1,806 is 45 days? That seems extremely suspicious if so.

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Community Expert , Apr 11, 2024 Apr 11, 2024

$1,806 in 45 days!!!! This does indeed seem suspicious. I've never heard of a new account having such instant success, and that is probably the reason why Adobe has decided to review your account. It is customary for Adobe to temporarily deactivate new accounts upon first payout. If they find nothing amiss, your account will be restored. If they find that the sales were accumulated via fraudulent means that have violated the T&C's and Contributor Agreement, they will withhold the payout and your

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Community Expert , Apr 11, 2024 Apr 11, 2024

Let me join the chorus: 1806 dollars in the first 45 days, that's 40 dollars a day and that means having 40 downloads (if all are 99 cents), that's a lot for a new account. How many assets did you have in the account? I doubt that Adobe blocks highly successful accounts like this, if there is not a fraudulent scheme behind.

 

. Incidentally, being a shareholder is irrelevant to this issue.

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Community Expert ,
Apr 11, 2024 Apr 11, 2024

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You are not addressing Adobe here. We are contributors like yourself. If your account was blocked, click on the Contact Us link provided by Adobe when you tried to access your account. That said, your message is confusing. Are you saying you made $1,806 is 45 days? That seems extremely suspicious if so.

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Community Expert ,
Apr 11, 2024 Apr 11, 2024

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$1,806 in 45 days!!!! This does indeed seem suspicious. I've never heard of a new account having such instant success, and that is probably the reason why Adobe has decided to review your account. It is customary for Adobe to temporarily deactivate new accounts upon first payout. If they find nothing amiss, your account will be restored. If they find that the sales were accumulated via fraudulent means that have violated the T&C's and Contributor Agreement, they will withhold the payout and your account will be permanently blocked. 

 

You should use the "contact us" link on your account page to reach out to Adobe Stock Contributor Support and they will advise the status. It could take weeks for them to reply though.

Jill C., Forum Volunteer

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Community Expert ,
Apr 11, 2024 Apr 11, 2024

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Let me join the chorus: 1806 dollars in the first 45 days, that's 40 dollars a day and that means having 40 downloads (if all are 99 cents), that's a lot for a new account. How many assets did you have in the account? I doubt that Adobe blocks highly successful accounts like this, if there is not a fraudulent scheme behind.

 

. Incidentally, being a shareholder is irrelevant to this issue.

ABAMBO | Hard- and Software Engineer | Photographer

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