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I do not find my pictures.

Community Beginner ,
Oct 23, 2022 Oct 23, 2022

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good day, when I search for the pictures I uploaded, I can't see them on the site. Is there something I did wrong? thanks

 

[moderator detached from unrelated posting]

 

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Community Expert ,
Oct 23, 2022 Oct 23, 2022

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Have your pictures been approved by a Moderator?

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Community Expert ,
Oct 23, 2022 Oct 23, 2022

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I suppose, you mean that you do not find your accepted assets? When looking at your public profile, do you see your pictures:

Abambo_0-1666538151503.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Oct 23, 2022 Oct 23, 2022

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Hi @çağatay267468375jl7 ,

When you open your Dashboard on the top black menu bar click on "Contributor Account". Towards the right of the new page click on "See my public profile". You should see all your approved pictures there. Once you see them there, it means they are on the Adobe market place. If you do not see them on the "Public Profile page" please let us know.

Best wishes,

Jacquelin

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New Here ,
Oct 23, 2022 Oct 23, 2022

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Hi! I don't see my photos either. Notifications of successful sales are sent by e-mail. Could you help me?

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Community Expert ,
Oct 23, 2022 Oct 23, 2022

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Help us helping you! Post the link of your public profile as shown in my screen shot. If you have sales, your pictures are visible to the outside world. But as @Jill_C said, Adobe is expanding into new countries that need additional vetting and that vetting is based on the sales numbers. Your pictures are, however, visible in most of the rest of the world.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Oct 23, 2022 Oct 23, 2022

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I can't see my pictures in my portfolio on your page when I search. I wrote a message, you said, check the general profile management, if it is not there, you said contact us. I looked and my pictures don't show up there. It says cagatay, but there are 4 irrelevant pictures under it. I uploaded 146 pictures to the site and had 4 sales. I ask you to take care. thanks good work

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Community Expert ,
Oct 23, 2022 Oct 23, 2022

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The contributors here in the forum are not Adobe employees and have no access to your account, so we can only guess at what the problem is. Adobe limits some assets in certain countries, so I suppose it's possible that your images are not available to view in your country. 

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Community Expert ,
Oct 23, 2022 Oct 23, 2022

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You are obviously not a native English speaker. You may post in your language and we use the translation tool. What does the mean "when I search"? Can you post the link to your portfolio, the link you get when you click "See my public portfolio"?

 

As @Jill_C said, we are not Adobe, this is mainly a user to user forum. If you were in contact with Contributor support (important: standard Adobe customer support is here useless), you should reply to Adobe's request. Contributor support can be contacted like this: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Oct 24, 2022 Oct 24, 2022

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Thank you for your attention, I changed the region on the left at the bottom of the page. My published works are now visible. I thought it was a mistake and my sales stopped, it's still running for sale thank you

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Community Expert ,
Oct 24, 2022 Oct 24, 2022

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You need to be careful when you paste here from Google Translate or similar, to paste without formatting. I've corrected that in your post.

 

So I assume that you have a solution and that you are again happy.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 24, 2022 Oct 24, 2022

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I did not find the answer to my question.
I cant see my earlier loaded photos
But I see notifications about the sales of my photos in my email

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Community Expert ,
Oct 24, 2022 Oct 24, 2022

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Start here and tell us what you see. If you do not see your photos, post your URL to your portfolio.

 

In addition to the URL, you should also post a screenshot.

ABAMBO | Hard- and Software Engineer | Photographer

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