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Good afternoon,
It is since few days I don't receive the alert email when I sell a file. I checked in my account setting but I found just the option to receive an alert email when one of my pic has been moderated.
Can you help me?
Thanks in advance.
Bye
Did you have sales for that period?
There has been a modification that sends out only a mail a day for your sales instead of a mail for each sale.
You should also check your spam folder. Sometimes mails like that are intercepted as spam.
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Did you have sales for that period?
There has been a modification that sends out only a mail a day for your sales instead of a mail for each sale.
You should also check your spam folder. Sometimes mails like that are intercepted as spam.
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Hi giovannid
Please let us know if Abambo's suggestion was helpful, or if you need further help.
Regards
JG
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Good afternoon to you,
Yesterday I sold 2 files and today 1 file.
Sure the suggestion has been helpful. I think that there have been some differences from fotolia and Adobe stock contributor area because in the past when I sold a file I received immediately the alert email. Anyway there are not problems it is ok in this way as well. Good work and have a nice day! Bye!
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giovannid74675258 wrote
Sure the suggestion has been helpful. I think that there have been some differences from fotolia and Adobe stock contributor area because in the past when I sold a file I received immediately the alert email.
This is new and has been announced here: Change to sales notification emails . Before there was an e-mail for each sale.