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I have not received any email because my account has been deactivate.Junk & Spam no email found

New Here ,
Mar 23, 2024 Mar 23, 2024

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Hello Dear Support team

 

I've been a committed contributor, following all the guidelines and requirements outlined in the contributor agreement.

I made a contribute account with my [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]  few month ago. You have approved many files. My account is showing block while uploading some more files. I am very disappointed.

I don't understand anything. Please tell me what is my mistake. And I'm sorry if I'm wrong

 

Please do something.

Give me back my ID.

 

Thanks

Sonia

Been trying to contact the contact for a long time.They look very busy

 

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correct answers 2 Correct answers

Community Expert , Mar 23, 2024 Mar 23, 2024

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

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Community Expert , Mar 23, 2024 Mar 23, 2024
quote

I've been a committed contributor, following all the guidelines and requirements outlined in the contributor agreement.

I made a contribute account with my [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]  few month ago. You have approved many files.


By @SoniasDS

You are responsible for your assets. Even if they got approved, you can still get suspended if afterward they conclude that you have violated some rules. Moderators are not

...

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Community Expert ,
Mar 23, 2024 Mar 23, 2024

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If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 23, 2024 Mar 23, 2024

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quote

I've been a committed contributor, following all the guidelines and requirements outlined in the contributor agreement.

I made a contribute account with my [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]  few month ago. You have approved many files.


By @SoniasDS

You are responsible for your assets. Even if they got approved, you can still get suspended if afterward they conclude that you have violated some rules. Moderators are not there to keep your account clean, they are there to protect Adobe and potential buyers. You need to wait for Adobe's response to your inquiry.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 26, 2024 Mar 26, 2024

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Sir
He did not receive the mail why the account was deactivated. Seen spam junk too many times. I have withdrawn money and given that too pending. All of a sudden my cells have increased. I saw the top seller in one night. To say my mistake, I think my same file has been uploaded 2 times and it has become double because of the network, I could not delete it in the pending state.
Sir please give me the link address to mail them
I have replied to the approval mail that why the account was banned.
And on Contact Us, they show up at many homes and I can't contact them
thanks
Sonia.

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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quoteHe did not receive the mail why the account was deactivated.  (...)
I have replied to the approval mail that why the account was banned.

By @SoniasDS

You are contradicting yourself. Either you got a mail or you did not got a mail. You can't answer to a mail that you did not get.

 

But anyway, follow the instructions here:

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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It's difficult to understand what you're saying here. If English is not your primary language, write in your language and we will use the built-in translator to understand your post.

Jill C., Forum Volunteer

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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LATEST

Stock Contributor Support: https://contributor.stock.adobe.com/contact

  • Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
    1)  Suspicious sales or refund activity,
    2) An official infringement complaint or "take down" notice,
    3) Content Spamming, Fraud, Theft or any other violation of Stock Contributor Terms.
    https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

 

The investigation may take several weeks.  Be patient.  Work on other projects.  Or submit content to other services.

 

Good luck.

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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