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I'm an Adobe Stock contributor.

Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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I'm an Adobe Stock contributor. I didn't receive the new redemption code. My program ends on March 1, this is very little time. By all criteria adobe, I should get a new code. How can I get a new redemption code? Thanks.

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correct answers 2 Correct answers

Community Expert , Feb 25, 2023 Feb 25, 2023

No one here in the forum can help with this request as we do not have any insight into your account. You should email Adobe directly:
contributor-support@adobe.com

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Community Expert , Feb 25, 2023 Feb 25, 2023

As of my information, all the codes have been distributed. If your account was not considered, there was a problem with the account and that needs to be checked.

 

To contact contributor support, the best is not to e-mail them directly, but to use the method described here: Need help? (Stock Contributor Support). As this will be sent from your account via a form, and not from your e-mail system, the chances are greater to get a fast answer. Contributor support answers by mail.

 

The mail address

...

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Community Expert ,
Feb 25, 2023 Feb 25, 2023

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No one here in the forum can help with this request as we do not have any insight into your account. You should email Adobe directly:
contributor-support@adobe.com

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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Thanks, Jill_C, I'll email them now

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Community Expert ,
Feb 25, 2023 Feb 25, 2023

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As of my information, all the codes have been distributed. If your account was not considered, there was a problem with the account and that needs to be checked.

 

To contact contributor support, the best is not to e-mail them directly, but to use the method described here: Need help? (Stock Contributor Support). As this will be sent from your account via a form, and not from your e-mail system, the chances are greater to get a fast answer. Contributor support answers by mail.

 

The mail address is for emergencies, where the contributor has no access to his account.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 26, 2023 Feb 26, 2023

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Thank you for your reply, I received the blue banner and my new code today).

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

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Great to hear, and thanks for the feedback.

ABAMBO | Hard- and Software Engineer | Photographer

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Participant ,
Feb 26, 2023 Feb 26, 2023

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I got the code today, maybe because my previous subscription ended today too, I don't know if it's related. but in any case I got the blue banner today and I was able to activate the code

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Community Beginner ,
Feb 26, 2023 Feb 26, 2023

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Thank you for your reply, I also received the blue banner and my new code today),

 

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

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I don't know if it's related.


By @thibaultr20691496

No, you can use your redemption code on top of a subscription of the same type, and the subscription just extends for one more year.

ABAMBO | Hard- and Software Engineer | Photographer

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