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I still have not received the money transferred into my paypal account.

New Here ,
Apr 04, 2017 Apr 04, 2017

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Hello

This is my first adobe stock payout

I withdraw money from the contributor site to my paypal on March 03 2017

and still have not received the money transferred into my paypal account until today.

and current status on the contributor site changed to "Payment done"
what should I do?

Thanks.

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correct answers 1 Correct answer

Adobe Employee , Apr 06, 2017 Apr 06, 2017

The contact us page is linked at the bottom of the portal. Here is a direct link: Sell stock photos, videos, vectors online | Adobe Stock Contributor

-Mat

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Adobe Employee ,
Apr 04, 2017 Apr 04, 2017

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Please submit a support ticket via the contributor portal and we will assist.

Thank you,

Mat

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New Here ,
Apr 04, 2017 Apr 04, 2017

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Thank you for your reply.
I have logged in to contributor site.
How i submit the support ticket?

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Adobe Employee ,
Apr 06, 2017 Apr 06, 2017

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The contact us page is linked at the bottom of the portal. Here is a direct link: Sell stock photos, videos, vectors online | Adobe Stock Contributor

-Mat

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Community Beginner ,
May 15, 2024 May 15, 2024

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@Ronnie_K1did you find a solution? I know it's many years, but I have the same problem but Adobe couldn't help (they only said try Payoneer or Skrill instead of Paypal). The money kept bouncing back to Adobe after a month or so.

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Community Expert ,
May 15, 2024 May 15, 2024

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PayPal problems from 2017 are not the same as PayPal issues in 2014, because the situation changed and PayPal did adapt their terms of use several times. 

 

Why don't you do as you have been told? 

 

Anyway, this thread is now locked so nobody can update this. Open your own thread for your problem. 

ABAMBO | Hard- and Software Engineer | Photographer

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