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Few weeks ago I have submmitted this picture:
And they accepted it right away.
Than I have discovered Topaz software and decided to improve some pictures. This one looks now like this:
And what have occurred? Quality issues!!! Picture rejected.
I don't know what to do and please... do not pase here links to Adobe's tutorials becose I have alredy read it all (in both lanquages EN and PL).
Following "quality issuses" have 6 reasons:
- white ballance
- lo/hi constrast
- chromatic aberration
- saturation
- general composition
- and selections
Can you tell me where is my sin now?
Different reviewers different standards. Wait a few weeks and resubmit. There is nothing else you can do.
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Different reviewers different standards. Wait a few weeks and resubmit. There is nothing else you can do.
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Yes. Wait it out is all I can do.
I'm going to suspend my activity here and move out to shaterstook.
They accept most of my pictures and if not - they explain what is wrong.
This kind of Adobe's behavior is disrespect. All I want to do is know the rules and be obey but here are no rules.
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Of course there are rules; there are pages and pages of Help files that tell you what the quality standards and how to edit, upload, add titles and keywords, etc. Have you read that info? You are right in that Adobe Moderators are not going to give you any detailed info as to how your image does not meet their quality standards. There is an expectation that experienced photographers have the skills to compose and edit their images; it's not Adobe's job to help you improve your skills. It's their job to quickly and efficiently find and approve images that will appeal to their Buyers.
I agree with the input that @George_F provided, and it probably took him 5-10 minutes to review your image and compose a response. If Adobe Moderators were expected to take that much time on each image, Adobe's cost of doing business would explode as they would probably have to increase their moderation staff by tenfold.
After taking a quick look at both of your images, I concluded that the first one should not have been accepted, primarily due to the underexposure and cropping. You were lucky enough to have a lenient Moderator that time, and certainly the fact that you decided to "improve" the image indicates that you felt it was substandard.
Good luck on your stock career on Shutterstock.
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I agree with the input that @George_F provided, and it probably took him 5-10 minutes to review your image and compose a response. If Adobe Moderators were expected to take that much time on each image, Adobe's cost of doing business would explode as they would probably have to increase their moderation staff by tenfold.
By @Jill_C
Jill_C
5 to 10 minutes? Really? I don't require even 10 secunds. If a moderator reject my photo becose of
"quality issuses" whay he/she is not able to tell me why? If quality issues" has only 6 options :
1 white ballance
2 lo/hi constrast
3 chromatic aberration
4 saturation
5- general composition
6 and selections
it is really so hard to press button from 1 to 6 to let me know where shoul I start looking?
How much longer it gonna take?
"...and certainly the fact that you decided to "improve" the image indicates that you felt it was substandard. "
And what it has to do? This is my porfolio and I'm getting better and better everyday. If I can do something better why I souldn't? The first think that you have when you are looking at youd picture is : "will they accept it . It is good enough? Let's try! ... So if Adobe accept this picture it is simple message to me - oohh! They like it. I can do it better. I can use additional (expensive) software to remove noise for example or crop it less to leave the picture bigger (just like Adobe wansts). Don't you think that this way of thinking is mutch better than trying to send them all what I have?
Is it really so hard to add to our contributor dashboard to "replace the photo" button to let moderator know that this particular photo has been accepted in past and this is new better version?
Since today I have 150 pictures accepted and 3 sold. Do you think that I sold good sharpen one? Nope!
Those picures are different becose the techniqe make it that:
What you gonna say about it?
blury? viniets? underexpose shadows? too saturated?
This isn't any masterpease I know but showing slow vehicles like speeding is interesting.
I can see it on reaction of peaple when i share those kind of pictures on FB or Instagram.
Next sold picture
The same. But when I try to submmit others one made this technique now (after few weeks since I registered here) it's impossible due "quality issue".
Now I can make those pictures better, but I will not because there is no guarantee to submit it again successfully.
And 3th picture you can ask?
The same. Not perfect like I want to make it but... sorry I need to leave it.
In sum: really thank you for your affort to make this comment. It is notking I can do here more.
Waisting time during develope another version of the same (rejected few times without the reason) picture isn't this what I want to do.
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You really need to understand that a moderator does not review pictures to give you a full critique of your picture, but to make sure that perfect pictures enter the database. This is to protect the customer, and that's the only reason for doing a check. In the past you had different error codes: exposure, sharpness, artefacts, ... that were probably to much options for the moderators to chose from, so all of that is now simply quality issues. That saves time during moderation and makes it less error prone.
Also moderators refuse on the first error they see, which is very fast. A refusal for exposure would not mean that there were no artefacts or that the white balance would have been OK.
Now, for yor resubmitted picture, you were lucky that it did pass the first time. However, if a buyer buys it, they either complain, or they correct the errors, or for the use they have, the errors are irrelevant. If they complain, the asset may be deleted from the database.
As for Shutterstock: I use both, the payout is better with Adobe stock per asset sold and the overall number of assets that I sold is higher. But the assets that I sell are different. So you should probably submit to both. You can decide if you want to invest time, making the asset better.
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1. This isn't personal. It's a business.
2. Respect is earned, it's not an entitlement.
3. You either have what Stock customers want to buy or you don't.
It really is that simple.
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It's a cool photo, but there are some technical issues going on here. Color/Saturation/White Balance, Tonal/Contrast, Composition, and Sharpness from my perspective:
A technically imperfect photo doesn't necessarily mean it's a bad photo. Some of my favorite photos would never pass for stock.
I hope this helps. Cheers!
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That's the risk you take when deleting & resubmitting an 'already approved' image.
Make a mental note: never do that again.
IMO, neither image should have been accepted.
They both have a white balance problem (too much green/yellow) and too much blur.
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Hi @Ar2rM ,
I hope you did not delete the file Adobe accepted as yet. I agree there is a sign of improvement on the second file. However, my eyes captures a slight exposure reduction, but that might not be the main issue for refusal.
The file has chromatic noise. Your colors must be smooth and not in colorful blotches or spots.
The first file has a small level of noise grains and chromatic noise . The noise grain is reduced in the second file, but the chromatic noise still remains. Sometimes a moderator might miss an error and another moderator picks it up. That is one of the reason it's better to give thanks for each accepted file and move on to working on new files to build your portfolio. You can implement the improvement on your new files as you grow your portfolio.
Never resubmit a refused file before first finding the reason for refusal and making corrections. Resubmitting files without correcting the errors will first earn you non-compliant refusals that lead to suspended account.
Best wishes
Jacquelin
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What exactly is your question? All pictures have at least exposure issues. Start here to understand the “criteria of reviewers”: https://helpx.adobe.com/stock/contributor/user-guide.html
Creative editing is not really asked here. You should deliver clean photos that can be used out of the box, or that can be modified at the buyers will.
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Thank you Abambo I'll try to improve them
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You're welcome.
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Noise and blur are some of the issues with these images.
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