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I uploaded files wrong, I a bit panic, help pls

New Here ,
Apr 09, 2023 Apr 09, 2023

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Hello, I uploaded stickers sets to sell, but seems like I made it wrong... While I was preparing AI. files, I did not copied stickers there, but I PLACED it. Adobe Stock approved my files, and my sets even was downloaded once, but suddenly I realized, that placed images will not available on another computer without sources! This AI. files will be opened success in Photoshop, but if somebosy will open it in Adobe Illustrator, images there will be absent... Should I remove this files from stock, then prepare it with a normal way(copy stickers, not place) and upload again?

Sorry for my a bit broken English.

 

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correct answers 1 Correct answer

Community Expert , Apr 09, 2023 Apr 09, 2023

(AI is Adobe Illustrator and not Artificial Intelligence)


@Olga28265897jplw wrote:

Should I remove this files from stock, then prepare it with a normal way(copy stickers, not place) and upload again?


Yes, you should do that. If a buyer complains, the asset will be removed anyway.

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Community Expert ,
Apr 09, 2023 Apr 09, 2023

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(AI is Adobe Illustrator and not Artificial Intelligence)


@Olga28265897jplw wrote:

Should I remove this files from stock, then prepare it with a normal way(copy stickers, not place) and upload again?


Yes, you should do that. If a buyer complains, the asset will be removed anyway.

ABAMBO | Hard- and Software Engineer | Photographer

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