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Hello, I want one of my assets to be in both png and jpeg format. It is currently available in both png and jpeg formats in the same asset. If I upload both at the same time, will it be detected as duplicate content and will my contributor account be closed?
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Probably, if the jpeg only has a colored background.
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When you upload a png with transparency the jpg is created automatically by Adobe. No need to upload the 2 file formats.
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You may have made an error, and you uploaded the JPEG version of your asset. Assets do not get modified during the process.
As a side note: you should either remove the asset, or change the description. There is no transparency for JPEG assets.
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I'm 100% sure I uploaded a PNG. Can you look at the photos I uploaded
How can this be?
By @BeratonicStudios
Could you confirm that the PNG file had a transparent background? If not, @Vanessa_contributor has given the correct answer.
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Because the background of the png you uploaded is white, not transparent. It is regarded as jpg. After uploading a png with a transparent background, the background will become gray and white grid, and the system will generate jpg+png.
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You should submit only the PNG asset. The JPEG asset will be offered and generated automatically by Adobe stock. Submitting JPEG and PNG for the same asset is spamming.
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1. PNG files must have a "transparent background". After uploading, the background will be gray and white. The system will automatically generate PNG (transparent background) and JPG pure white background.
2. Upload PNG with background, whether it is color or pure white, will be Treat as JPG
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"The system will automatically generate PNG (transparent background)"
As stated, this is misleading. The system will not automatically generate PNG files.
"Upload PNG with background, whether it is color or pure white, will be Treat as JPG"
Assets with a solid background should always be uploaded as JPGs.
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You are right, thank you for the correction. It should be a translation error. The correct answer is: upload a transparent background png file, and the system will automatically generate a solid color background jpg
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You are right, thank you for the correction. It should be a translation error. The correct answer is: upload a transparent background png file, and the system will automatically generate a solid color background jpg
By @Vanessa_contributor
That's nice to know. So PNG files without transparency get converted to JPEG. For PNG files to make sense, an alpha channel (transparency) needs to be present.