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After 3 days images accepted by Adobe have still not appeared as available on my webpage. Who do I contact to report this?
Three images show as accepted on the contributor page which is pointless if they have not been made available for sale.
Many thanks for the response Ralph. I have reported the problem to Adobe. It's my webpage where they are missing. No idea if this means they are therefore not available for sale as they show on my dashboard. Not very encouraging if the system isn't working correctly. I'll await the response. Thanks again, appreciate you taking the time to reply.
I'm not sure what you mean by your statement that they're missing from your webpage. Which webpage is that? Buyers don't come to your webpage to look at images, they search for them via keywords. You can try searching for your images using keywords.
Sorry if I have caused any confusion. I'm talking about the Adobe webpage we can all create. If they are not visible there, are they visible to potential clients? My small collection on Adobe so far is gradually building as an alternative to another agency who recently cut contributor commission. Thanks for trying to help Jill.
I don't know which 3 images you're not seeing.
On page 2 of your Stock Portfolio I see 3 images of clouds, 1 bunch of roses and 3 strawberry images.
That's the point Nancy. The three I'm talking about are not there, Yet they are on my dashboard which I will copy and paste..
Here they are.
As Ralph said, contact Contributor Support. And be patient, I don't think they work on weekends.
Thanks Nancy. Have done that but no response yet.