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Incorrectly Rejected images (IP) WHY?

Explorer ,
Nov 28, 2024 Nov 28, 2024

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Hello

Is anyone else running into this lately? I uploaded several images of produce from a farmers market and several images were rejected due to "Intellectual property" no release. 

Hello ... I don't think a pile of zuccini needs a release!  There were no labels/logos anywhere, simply vegetables.  This is not the first time I have run into this issue and it is so frustrating when my time is wasted like this. Shooting, editing, keywording, uploading and then filling out Adobe info to submit only for AI or some newbie to reject images incorrectly. 

Sorry for the rant but....  do better Adobe. 

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Contributor critique , Contributors , Troubleshooting

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Community Expert ,
Nov 28, 2024 Nov 28, 2024

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We can not respond until you upload one of the rejected photos for us to review.

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Explorer ,
Nov 28, 2024 Nov 28, 2024

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Out of curiousity I will do so. I would like to learn why eggplants and apples need a release. 🙂

 

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Community Expert ,
Nov 28, 2024 Nov 28, 2024

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Sometimes the Moderator just presses the wrong rejection code. It's possible they were rejected for quality issues.

Jill C., Forum Volunteer

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Explorer ,
Dec 06, 2024 Dec 06, 2024

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After contacting adobe support a few days later I noticed that around 2 dozen images were no longer rejected and placed into my portfolio. If this happens to you it pays to bring this to their attention. 

 

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Community Expert ,
Dec 06, 2024 Dec 06, 2024

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Where I live, fresh produce is labeled for identification purposes in case it needs to be recalled.  😞

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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