information regarding video edits

[Diego0D45]

Evening I would like to know why every time I edit crop or remove audio from a video or crop a timelapse these are never accepted.
Is the reason perhaps the program I use?
Thanks
Diego

[Abambo]

No, the program you use is not the reason. Look into the quality requirements.

[Test Screen Name]

Well, if you're using any program to edit Video without carefully setting the video save options you can easily destroy all quality. You must be on top of your settings.

[MatHayward]

You can see our video specifications HERE.

Be sure your file size is the same as one listed in the above link and that you don't crop to fit with a black border on any side of the file.

-Mat Hayward