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I'm not certain, but from what I see, I think that the IP refusal is by error. However, just do a property release with you as property owner and artist and resubmit.
The URL you have listed on your files is a URL to an active web page. That is not allowed in commercial stock.
If the URL is there for customers to replace with their own URL, use
https : // example . com instead of what you have now. See screenshot.