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iphone 11 photos too low resolution?? Can't upload? Help

New Here ,
Sep 30, 2019 Sep 30, 2019

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Does anyone know why my photos that have 12MP can't upload as a Stock contributor? I'm perplexed beyond. When I right click the image info they are always more than 4MP, but i get the ssme message everytime. Below is message.

 IMG_0177.jpg couldn't be uploaded because its resolution is too small. Images must be at least 4 MP and vector previews at least 15 MP.

Thanks!

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Adobe Community Professional ,
Sep 30, 2019 Sep 30, 2019

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12MP images are good enough in resolution, so either somewhere in the chain they get downscaled (happens with phones as they anticipate what users want -- something I really hate) or there is an error unrelated to this ie a bug in the system and the message should be different like wrong format (in case you're uploading hive images)

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Sep 30, 2019 Sep 30, 2019

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Thanks it’s been driving me crazy— when I right click on the image in my Google photos if it says 12 MP there, wouldn’t that mean that’s what they are?? I can tell you will be able to help me figure this out so plz stay with me! — is there not a phone app for this site? Brand new here.

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