IQ reject

[Tony258658265jaw]

Hello, 

Just wondering if someone could tell me what "...empty black or white frame..." is, and how to fix and avoid it if possible? 

Cheers!

[daniellei4510]

No idea. Could you elaborate? Is there a particular photo this question relates to that you can upload?

[Tony258658265jaw]

Thanks for the reply, Daniel.

Well, that's strange; it's actually in your IQ reasons for rejection. I've attached a screenshot of the actual wording and also a screenshot of the video clip in question which might be of no use to you as it is frozen and might lack quality when you zoom in to look closer. Unfortunately, I don't have WIFI at the moment to send the whole clip.

Basically, just wondering what the empty black or white frame is?

Cheers again!

[Jill_C]

That is just one if the possible t3chnical issues for which the asset was rejected....

[Ricky336 · Accepted solution]

An empty black or white frame is connected with video - hence the technical issue.

An empty black or white frame is this:

An empty black or white frame in a video is essentially a frame with no visual content except for a solid black or white colour. It’s often used for various purposes, such as creating transitions, placeholders, or simply extending the duration of a video.

[Tony258658265jaw]

Hi, Jill and Ricky,

Thanks for your replies.

So just out of curiosity, let's say my clip was actually rejected for 'empty black or white frame' would i be seeing a flash-frame of black and or white while the clip is playing? Cause I've watched all 6 rejected clips very closely and can't see anything unusual.
The clips like all of the clips i have edited and sent so far are just simple top-and-tail edits; no transitions, extending, etc.

Many thanks.

Cheers!

Tony

[Ricky336]

Their answer is basically a template answer which can include the things mentioned. Black or white frames is just one possibility.

Others - from the Adobe help guide:

"Additional technical issues with videos: 

• Visual stability: Use appropriate camera support and image stabilization. If shakiness is part of your video’s aesthetic, we’ll review with that in mind. Post-production stabilization is fine if it doesn’t detract from the video’s quality.

• Audio: Remove any unusable sound, like over-modulated audio or anything that could be trademarked. If your clip includes people’s voices, you’ll need to submit a model release for each one. Feel free to submit clips without audio.

• Rolling shutter artifacts: Clips containing minor rolling shutter artifacts will be accepted or declined based on the moderation team’s judgement. Clips containing skew artifacts will be judged on how obvious, disruptive, or distracting they are to the beauty or effectiveness of the image. We won’t accept clips that contain flash banding or wobble (i.e., “jello” artifacting).

• Logarithmic gamma (log) footage: Footage shot in log should have simple color grading applied — we recommend a basic Rec 709 LUT.

• Up-res footage: Don’t up-res footage — for example, from HD to 4K. Submit footage as shot or in lower-res, if necessary. Shoot in 4K whenever possible. "

Reasons content is rejected at Adobe Stock

[Abambo]

Any Adobe refusal gets a reason attached. The text in that answer is only a stock text, meaning that in your case, “quality issues” shows that specific text, without being coined exactly to your asset. It may be that one of those issues is the reason, but it may also be that the reason is different.

From the single frame you showed, I would guess, there is an exposure issue. If you can address the issue, correct it and upload again. 

And yes, if you have a black or a white frame in your video, that would show as a flash, if you play back the video. You also see those errors normally in the editing software. 

BY THE WAY: such frames often come, when you cut out one or two frames and the following scene does not snap to the end of the previous one so that there is a small gap left.