Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Is Something Wrong with Moderation

Engaged ,
Sep 20, 2024 Sep 20, 2024

Hello All,

I realize that I, and others, have inquired about this before, but I feel compelled to share details and ask again in case someone is in the know. 

I have 15 images that have been waiting for moderation for over two months (8 weeks), most are closer to three months. What exactly does the disclaimer about it taking "Up to Eight Weeks" mean? 

I'm starting to think it means nothing as I've emailed support at least three times to no avail.

I was so proud that I got my holiday images in extra early, but they've been sitting so long, that I'm actually running behind now =( I'm cool with getting rejected, but sitting with no progress makes this a bit depressing and I always find photography fun.

Thanks for whatever insight you can give.

TOPICS
Contributors
3.8K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Sep 20, 2024 Sep 20, 2024

We don't have a clue. When I first became a contributor, it used to say that images can take "up to 4 weeks" to be reviewed. When people started complaining that it was taking much longer than that, they upped it to 8 weeks.

Anymore, I don't worry much about timely assets being reviewed on time. It would be nice if it happens, but my Halloween assets that I uploaded last year were accepted back then and Halloween is coming around again. Same with Thanksgiving and Christmas. If not this year, next

...
Translate
Community Expert , Sep 20, 2024 Sep 20, 2024

No one in the Contributor community knows why reviews are taking so long these days. Thr 8-week estimate is rather meaningless. Don't bother contacting Adobe Contributor Support to ask them why. If they respond at all, it will be a canned response basically telling you to continue to wait. There really is nothing we can do except be patient.

Translate
Community Beginner ,
Sep 22, 2024 Sep 22, 2024

Ich bin der Meinung, dass es an den Massen von KI Bildern liegt, die alle überprüft 

werden müssen. 
Die Wartezeit ist leider deutlich länger geworden.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 22, 2024 Sep 22, 2024

I don't believe this is the case anymore. Even when individuals were submitting thousands of AI images per day when Adobe first began accepting AI well over 1 year ago, no one was experiencing the slowdown many are noticing today. Also, while we've had a fairly large number of contributors posting about the long wait times, it is not indicative that EVERYONE is having this problem, or we would see even more complaints. At least I would think so. We also are not seeing as many AI contributors posting here and asking why their assets were not accepted. So either AI contributors have gotten better at editing their assets, or a number of them grew frustrated after rejections or low sales and moved on to greener pastures.


daniellei4510 | Forum Volunteer | I just had surgery and my opinions are medically induced.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 22, 2024 Sep 22, 2024

I have waited over 3 months now and no review of my images yet. Wondering what the longest time someone has waited is...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 22, 2024 Sep 22, 2024

Someone recently posted that they have assets sitting in the queue for over a year, but I can't help but wonder why they waited until now to mention it.


daniellei4510 | Forum Volunteer | I just had surgery and my opinions are medically induced.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 22, 2024 Sep 22, 2024

Wow that's so sad, I thought I'd wait just a little longer than the 8 weeks to see if something would happen. I've only submitted 5 photos before these (a year ago) and all are accepted so suprized that photos from my recent trip have been pending so long. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 22, 2024 Sep 22, 2024
LATEST

The more common complaints are for three to four months, with either having no reviews at all or having newer assets reviewed before much older ones.


daniellei4510 | Forum Volunteer | I just had surgery and my opinions are medically induced.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines