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Is there a problem with the photo upload system?

Explorer ,
Oct 19, 2021 Oct 19, 2021

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Is there a problem with the photo upload system? Just had 4 photos like this fail to upload

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Troubleshooting

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correct answers 1 Correct answer

Community Expert , Oct 19, 2021 Oct 19, 2021

Even if it uploads it will be refused due to technical issues. The shadows are underexposed, the whitje balanc e is off and there are two large sensor spots in the sky.

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Community Expert ,
Oct 19, 2021 Oct 19, 2021

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Even if it uploads it will be refused due to technical issues. The shadows are underexposed, the whitje balanc e is off and there are two large sensor spots in the sky.

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Community Expert ,
Oct 19, 2021 Oct 19, 2021

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Check the submission requirements carefully to ensure your images are the right size and have sufficient megapixels and technical quaility for Stock.



 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Oct 20, 2021 Oct 20, 2021

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What is the error message?

 

How do you upload?

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Oct 20, 2021 Oct 20, 2021

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1. Hello... it seems that the upload process has a low tolerance for a
slow connection and bumped me off fairly quickly.
2. So the attempt to upload 4 files failed.
3. The error message referred to a legal statement re the terms and
conditions etc... Really on the wrong track.
4. I tried again later and all was good.
5. We get some really slow connections in the Philippines.

One of your colleagues gave a great critique of the technical issues of
tte photos however which I appreciated, and emailed to tell him thanks

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Community Expert ,
Oct 20, 2021 Oct 20, 2021

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You need to try out what works best for you. I suggest you use the upload option via sFTP if the web option fails too often.

 

https://helpx.adobe.com/stock/contributor/help/uploading-content.html

ABAMBO | Hard- and Software Engineer | Photographer

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