Is this a Glitch?

[Saad Uddin]

I uploaded some images, submitted them, and they were reviewed and approved. After that, they were visible on both my main profile and the Adobe Contributor Profile. However, a day later, I added one or two keywords and removed one or two as well.

Since then, the issue is that these images are no longer visible on my main Adobe Stock profile but are still visible on my Adobe Contributor Profile. The rest of the images are showing perfectly fine. There's no problem. Only the ones where I changed a keyword or two, only one image is showing in the main profile, but they are visible in the contributor profile What could be the reason for this? Is it safe for my account, or should I delete the images? The keywords I added were basic words and do not violate any rules.

Can someone guide me on this matter? Please advise. Thank you!

[Abambo]

What is your "main profile"?

[Saad Uddin]

I Can't disclose my Adobe stock profile here

[Abambo]

I Can't disclose my Adobe stock profile here

By @Saad Uddin

I'm not asking you to disclose anything. But you are talking about main profile and contributor profile. So my question is what do you understand as "main profile". I only have a contributor profile and no "main profile" or my "main profile" with Adobe stock's is my one and only contributor profile.

[Worker404]

He means by "main profile" his portfolio on adobe stock platform, and by "contributor profile" his portfolio view on the dashboard section in the contributor portal

[Saad Uddin]

Yes, Exactly 

[Abambo]

So, what is shown on your "public profile" (as it is called by Adobe) cannot be influenced by yourself. But any approved asset in your contributor account should be visible on your public profile. 

If you do not find it via the stock search, check with the asset id. 

Nb: depending on where you are located, some or even all of your assets may be hidden to people in your region, as they will need additional vetting for certain markets.

[Worker404 · Accepted solution]

How much assets do you have on your Portfolio?

In general, do not worry, this doesn't have any risk to your account, rest assured.

The edits were recent, so they may not have been archived yet, or if your portfolio is large, the images may have just been moved to another page.Maybe you just didn't notice or there is a temporary problem with your cookies, I don't think they disappeared from Adobe Stock anyway, I modify a lot of assets using this way and there are no problems 

Don't worry, just wait 🙂

[Saad Uddin]

Thank you, buddy. I liked reading your replies to my messages. And the other thing is that my assets are almost three thousand, and it's been about one and a half months since I've been working on it. The rest of the images are showing when a customer searches on Adobe Stock and are also visible on my contributor account. However, only one image from that category is showing on my Adobe Stock profile, and the rest are not. I recently edited the keywords and they were approved recently, so maybe that's why. But reading your reply made me feel a bit better, and I hope everything is fine now. So, thank you so much.

[Abambo]

I recently edited the keywords and they were approved recently, so maybe that's why. 

By @Saad Uddin

Editing keywords of approved assets don't get checked and they are active immediatly. 

Nb: even that they do not get checked, it would be a bad idea to enter unrelated keywords or trademarks or otherwise prohibited keywords as that will lead to an account suspension.

[Saad Uddin]

I found out that after checking each page on my Adobe Stock profile, my picture is perfectly visible on the seventh page. I thought they might be hidden, which is why I asked you. Thank you so much for responding. There's no issue now. Thank you so much.

[Abambo]

I found out that after checking each page on my Adobe Stock profile, my picture is perfectly visible on the seventh page. I thought they might be hidden, which is why I asked you. Thank you so much for responding. There's no issue now. Thank you so much.

By @Saad Uddin

The placement of the assets is still now an enigma to me. I, however, suspect that the ranking is influenced by the current interest with customers. If you have many assets, checking on them is not that easy and Adobe has no tool to tell you somehow an asset's rank. 

[Worker404]

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@Saad Uddin wrote:

I found out that after checking each page on my Adobe Stock profile, my picture is perfectly visible on the seventh page. I thought they might be hidden, which is why I asked you. Thank you so much for responding. There's no issue now. Thank you so much.

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You are welcome buddy,

Don't histate to ask any question in the future, we are always here to help you, 

Stay relaxed and continue working.

[Worker404]

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@Saad Uddin wrote:

Thank you, buddy. I liked reading your replies to my messages. And the other thing is that my assets are almost three thousand, and it's been about one and a half months since I've been working on it. The rest of the images are showing when a customer searches on Adobe Stock and are also visible on my contributor account. However, only one image from that category is showing on my Adobe Stock profile, and the rest are not. I recently edited the keywords and they were approved recently, so maybe that's why. But reading your reply made me feel a bit better, and I hope everything is fine now. So, thank you so much.

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I'm always happy to help!

Thanks.