June paypent question

[writeido]

Hi, 

I'm afraid my payment went to a wrong Paypal address. I contacted support immediately when I suspected there was a mistake made, then later again and again. Sadly I haven't heard from support up until now. Payment is now completed, and I have nothing on my Paypal. Is there a way to get a response from the support? Can the payment be retracted from Paypal back to Adobe account?

Thank you in advance.

[Jill_C]

You had to type the PayPal address in twice to confirm that it was correct, and to avoid any typing errors. If that email address is indeed a valid PayPal address that belongs to someone else, it's unlikely that Adobe can get the funds back. How did you contact Adobe?

[writeido]

This is weird as errors can happen. Sadlt I'm not flawless. A mistake once in 10 years can happen.

Moreover I contacted adobe IMMEDIATELY after I suspected a mistake and asked to freeze the payment and got no responce. I contacted Adobe via the contact form as I haven't found any other way to do so.

Unrelated to my case, what if someone hacks your account and withdraws your funds, you cannot have it back either?

[writeido]

Additional quation - what if email address I mistakengly typed doesn't have a Paypal account? Will the payment return to Adobe?

Also, thank you for help and replies!

[Abambo]

Additional quation - what if email address I mistakengly typed doesn't have a Paypal account? Will the payment return to Adobe?

Also, thank you for help and replies!

By @writeido

Yes.

[writeido]

Oh it's so good to hear. Do you have any idea how long it can take?

[Abambo]

No.