Keep getting an error when hitting the Sell button

[Heboxiana]

I keep getting this error "

{"error":{"code":401,"application_code":"INTERNAL_SERVER_ERROR","x_request_id":"445433a9-9"
When I'm trying to click on the sell button to upload vector files. Any solution to this? Thanks

[moderator added contributor tags]

[Just Shoot Me]

I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum, Stock forum.

[Abambo]

Contact the contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

[Heboxiana]

Thanks for the prompt response, I followed the recommendation by clicking
the Contact us in the still getting the same error message
{"error":{"code":401,"application_code":"INTERNAL_SERVER_ERROR","x_request_id":"7a16eede-b89f-4c8d-9303-da823f4ef1d5"}}.
Any explanation or this?

Thanks
Heba

[Rastogi01]

Try a different browser and device and make sure you're on a different network and then try, if it still doesn't work then it could be that your account is blocked. 

[Heboxiana]

Thanks, problem is sovled now.

[Danilo Sanino]

I have the same error message when I try to enter on my Contributor Account. Is it possible to know how your problem has been solved?

Thank you.