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keywords missing in video after upload

New Here ,
Jun 08, 2022 Jun 08, 2022

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A have a big problem with missing keywords but only for video (with photos works fine) I am editing my video in FCPX, export as *mov. and keywording in Adobe Bridge. Unfortunatelly after the upload all the keywords are missing, sometimes the title and description also gone. It looks like i am doing something wrong in bridge but can't figure out what. Also i couldn't find nothing in google search or here on forum. If anyone have any idea, please help 🙂

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Community Expert ,
Jun 09, 2022 Jun 09, 2022

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How do you upload? Does bridge store the keywords in a sidecar file or the mov file?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jun 09, 2022 Jun 09, 2022

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Hello! Thank you for responde. I'm uploading files via FileZilla. The keywords remain in the files on my Mac, they just disappear on Stock Contributor panel. 

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New Here ,
Jun 09, 2022 Jun 09, 2022

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*the keywords are in the mov file

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Community Expert ,
Jun 09, 2022 Jun 09, 2022

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You may need to put keywords into your Stock Contributor panel.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jun 09, 2022 Jun 09, 2022

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Yes I need, I didn't found a solution. But since they are embedded in exif why I need to do this? Why they don't appear in Contributor panel?

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Community Expert ,
Jun 11, 2022 Jun 11, 2022

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This sounds like the problem that I reported about photos.

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