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lack of sales and current information.

New Here ,
Apr 06, 2024 Apr 06, 2024

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Hi, there have been no sales on my account for several days (which hasn't happened for almost a year and a half), and my sales item of the week and top sellers of the week have stopped showing up. I don't know what is the reason for this situation. Is there anything to worry about?

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correct answers 1 Correct answer

Community Expert , Apr 06, 2024 Apr 06, 2024

The reason is that no Buyers have licensed your assets. It is not unusual for there to be ups and downs in sales. We are just coming out of a slow period around the Easter holidays, and many of us have experienced lower sales.

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Community Expert ,
Apr 06, 2024 Apr 06, 2024

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The reason is that no Buyers have licensed your assets. It is not unusual for there to be ups and downs in sales. We are just coming out of a slow period around the Easter holidays, and many of us have experienced lower sales.

Jill C., Forum Volunteer

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Community Expert ,
Apr 06, 2024 Apr 06, 2024

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The too sellers have been confirmed as being an issue.

 

The rest is normat fluctuation. If however you think there is a problem with your account, you could contact contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Apr 06, 2024 Apr 06, 2024

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Same for me. 6 days now without a single sale. And before that a long time with at least 1 sale per day. I guess it's still the eastern impact. Or Adobe has changed something on the algorithm. Hard to say.

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Community Expert ,
Apr 07, 2024 Apr 07, 2024

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What do you mean by the "eastern impact"?

Jill C., Forum Volunteer

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Community Beginner ,
Apr 07, 2024 Apr 07, 2024

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LATEST

Slow sales because of Holidays

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Explorer ,
Apr 07, 2024 Apr 07, 2024

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Same for me. two days no sales...

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Participant ,
Apr 07, 2024 Apr 07, 2024

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It's important to keep creating and uploading quality content to grab customers' attention, even during quieter times.

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Community Expert ,
Apr 07, 2024 Apr 07, 2024

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Hi @krzysztof26222933vwr5 ,

Once there is no bug causing technical error with your keywording or indexing, there is nothing to worry about. If there is, you will see the keywords change and when you search for a file it will come up among the wrong group of files if there's wrong indexing. For example searching for butterfly and your butterfly coming up among dog files.

Best wishes

Jacquelin

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