Loaded videos are not shown

[Notsokute]

Hello all, For some reason, all the stock video that I uploaded into my portfolio in Adobe Stock is not shown anywhere....

I tried uploading as I normally do with Filezilla, then wirestock and even with Microstock plus, but my video files are not there...

Pictures are working as normal.

  Has anyone experienced something similar?? 

I am waiting for an answer from Adobe though...

Thanks 

[Abambo]

Hi @Notsokute ,

If you are waiting for an answer from Adobe, you should contact contributor support. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

I'm moving this to the Stock Contributor forum, as this is a contributor question.

You may have to wait some time for the videos to show up. https://community.adobe.com/t5/stock-contributors-discussions/videos-uploaded-through-ftp/td-p/11871...

[Notsokute · Accepted solution]

Hello, 

 Thanks for your help, at the end it was all my fault. Adobe Stock is not holding 5K video yet... so after downsizing to 4K is ok.

[Abambo]

That's correct! Thanks for the update!