• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

[locked] Adobe Stock - account problem

New Here ,
Feb 02, 2023 Feb 02, 2023

Copy link to clipboard

Copied

My adobe stock account was blocked with the message "Your account has a validation status issue. You should Contact us."

 

No answer from support. No help.

 

Actually that's very extrange for me because I've been working as a contribuitor without problem. 

 

Please I need help with that issue 

thank you so much

TOPICS
Contributors

Views

138

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Feb 02, 2023 Feb 02, 2023

We've answered such posts a least 100 times or more. 

There is nothing we can do. You must contact contributor support and wait for an answer.

If you do not get a reply, try again.

Votes

Translate

Translate
Community Expert , Feb 02, 2023 Feb 02, 2023

We can't help here. Adobe will not publicly discuss the issue. Contributor support is responsive and gives a first assessment, but does not respond to repeated requests. You should watch your spam folder.

 

It has been multiple times confirmed that Adobe answers with a first assessment. You should not expect any further message until after the investigation is closed. It takes probably more than a month for reaching a conclusion.

 

 

Votes

Translate

Translate
Community Expert ,
Feb 02, 2023 Feb 02, 2023

Copy link to clipboard

Copied

We've answered such posts a least 100 times or more. 

There is nothing we can do. You must contact contributor support and wait for an answer.

If you do not get a reply, try again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 02, 2023 Feb 02, 2023

Copy link to clipboard

Copied

LATEST

We can't help here. Adobe will not publicly discuss the issue. Contributor support is responsive and gives a first assessment, but does not respond to repeated requests. You should watch your spam folder.

 

It has been multiple times confirmed that Adobe answers with a first assessment. You should not expect any further message until after the investigation is closed. It takes probably more than a month for reaching a conclusion.

 

 

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines