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Login error, while trying to upload video clips from Premier Pro to Adobe Stock.

Community Beginner ,
Jun 12, 2021 Jun 12, 2021

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For many days and for different Permier Pro files, I receive an error message: Upload failed, login error. while trying to upload video clips from Premier Pro to Adobe Stock. I have done this all the time, suddenly it's not working anymore. I am logged in, I have logged out and in several times. 

What is going on here? 

Thanks for your help. 

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correct answers 1 Correct answer

Adobe Community Professional , Aug 05, 2021 Aug 05, 2021

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Community Beginner ,
Jun 12, 2021 Jun 12, 2021

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А Вы не пробовали сменить браузер? 

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Adobe Community Professional ,
Jun 12, 2021 Jun 12, 2021

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@sarosa Some people reported that servers were down at Adobe a day or so ago but that should be resolved by now. The “login error” makes me think it is on the server side and not your side, especially if you have logged out and back in. Is it only happening with video files? Can you upload a still image file without the error? It could be a caching issue or timeout error. Switching browsers is a good idea to see if that is the problem. Let us know if you find a fix!

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New Here ,
Jun 16, 2021 Jun 16, 2021

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I have the same problem the same error when I upload video.

The last time when that worked was 27 may.
I already update my Premier Pro, that up to date.
I also try to use Media Encoder to upload to Adobe Stock and Creative Cloud.
That still have the same problem with error to Adobe Stock.
But Creative Cloud accept my file instead.
I also try to upload jpg. file dirkt to Adobe web, that work ok.

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Community Beginner ,
Jul 07, 2021 Jul 07, 2021

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Same problem here!!

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New Here ,
Aug 05, 2021 Aug 05, 2021

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I am having the same issue!

 

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Adobe Community Professional ,
Aug 05, 2021 Aug 05, 2021

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LATEST

Mat Hayward reported last week that this feature has been disabled.

 

https://community.adobe.com/t5/stock-contributors/unable-to-login-adobe-stock-to-export-videos-from-...

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