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LOST ORIGINAL FILES

New Here ,
Mar 25, 2021 Mar 25, 2021

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Hi there, i lost the original files of my 2 works because i changed my computer... 
It's possible to download the .AI i uploaded on Adobe Stock? I have not found this possibility, can someone help me?

Thak you!

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Download, General, Licensing

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correct answers 1 Correct answer

Adobe Community Professional , Apr 06, 2021 Apr 06, 2021
Adobe stock is not a back-up service. It's normally a one-way direction. Downloading the own assets ("buying" a licence) is prohibited by the terms. This is the "standard" situation. Looping in @MatHayward for advice.

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Adobe Community Professional ,
Apr 06, 2021 Apr 06, 2021

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Adobe stock is not a back-up service. It's normally a one-way direction. Downloading the own assets ("buying" a licence) is prohibited by the terms. This is the "standard" situation.

Looping in @MatHayward for advice.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Apr 07, 2021 Apr 07, 2021

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Abambo is correct. We do not provide the service you have requested at Adobe Stock. 

 

Kind regards,

 

Mat Hayward 

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