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Help! I just made a keywording change to one image and then was horrified to learn that I had applied those keywords to every single image in my portfolio - including of course my best sellers. Is there any way to go back, or do I have to start over? I have sent a request forhelp to Adobe too.
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I am very sorry for that! I have no clue how to help, or even understand how that happend.
Perhaps you could be a hero and help us avoid that.
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You realize that any edits made from your client-side browser are temporary, right? As soon as you exit or refresh the page (Ctrl+R or F5), all edits are lost. Nothing is committed to the server until it's actually published there.
I still don't know what you think you were doing with keywords, though. Keywords are stored in Stock's database, not Adobe Portfolio.
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I don't see how that's possible. Once an asset is live in your portfolio, the only way to change keywords is one image at a time. Can you describe how you managed to make this change to all images simultaneously?
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Adobe is very unlikely to help you with this issue. Did you upload these images using some kind of automated program?
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I assume Ctrl + Z (undo) has no effect.
If so, you'll have to undo whatever you did manually.
Note to self: DO NOT use automated tools for key wording assets. Nothing good can come from it.
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