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missing image

New Here ,
Aug 16, 2021 Aug 16, 2021

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two images are missing from my portfolio. Photos are shown in my dashboard. it's been weeks that i am waiting for them to appear in my portfolio.

please help

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Contributors, Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Aug 23, 2021 Aug 23, 2021
I have both confirmed and corrected the issue in your account. You should see these two files in your portfolio in the next 5-10 minutes as the system refreshes. Thank you, Mat Hayward 

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Adobe Community Professional ,
Aug 17, 2021 Aug 17, 2021

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What is your public profile link?

Abambo_0-1629206861099.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Aug 23, 2021 Aug 23, 2021

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I recently had the same issue. I contacted Adobe direct and they reindexed my portfolio which meant they appeared correctly.

Hope this helps.

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Adobe Community Professional ,
Aug 23, 2021 Aug 23, 2021

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Contributor help: Need help? (Stock Contributor Support) 

 

It may also be because of the region @Dr Benz is located.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Aug 23, 2021 Aug 23, 2021

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I have both confirmed and corrected the issue in your account. You should see these two files in your portfolio in the next 5-10 minutes as the system refreshes.

 

Thank you,


Mat Hayward 

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New Here ,
Aug 24, 2021 Aug 24, 2021

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Thank you so much ..I can find the images now..

Thanks a lot

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