• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Missing Marketing Text. Error Uploading Template

Community Beginner ,
Jul 26, 2024 Jul 26, 2024

Copy link to clipboard

Copied

Hello, 

I'm having a strange error uploading some templates on adobe stock. I already uploaded dozens of templates, but this is the first time i cannot submit some templates because the Template Details Field is Empty and a "Missing marketing Text" error is shown. 

But i filled the csv file as usual and there is no Details field in it. I even tried to download again the sample csv metadata form from the contributor guide portal, but the file is the same as always. 

I know i'm doing something wrong, but i can't understand what... 😞

 

TOPICS
Contributors , Troubleshooting

Views

144

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Jul 30, 2024 Jul 30, 2024

I solved the problem, i was using the wrong categories which ranged from 1 to 6. The new ones range from 11 to 42 and this was messing up the upload. 

Thanks for the help 
kind regards, 

Rosanna

Votes

Translate

Translate
Community Expert ,
Jul 26, 2024 Jul 26, 2024

Copy link to clipboard

Copied

Would you please also post the corresponding CSV file.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 29, 2024 Jul 29, 2024

Copy link to clipboard

Copied

sure, here's the CSV 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 29, 2024 Jul 29, 2024

Copy link to clipboard

Copied

Delete the second line, try again. I suppose your headlines are as provided.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 30, 2024 Jul 30, 2024

Copy link to clipboard

Copied

LATEST

I solved the problem, i was using the wrong categories which ranged from 1 to 6. The new ones range from 11 to 42 and this was messing up the upload. 

Thanks for the help 
kind regards, 

Rosanna

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines