mission payment

[yourshinigami]

Hi, I've been a contributor for a few years. At one point, I had a balance of $1, but I didn't see any updates from photo sales.

This year, I joined an Adobe mission, was accepted, and received some payment. However, when I try to initiate a payout, the button doesn't turn blue even I have all the tax and thing. Do I need to wait for a download and the 45-day period, or is there another way? Thanks!

[kglad]

what do you mean by "adobe mission"?  

a link might be helpful if there's an adobe page that explains this.

[yourshinigami]

I mean open mission 

 

[kglad]

ok, that looks like something for stock contributors.  is that correct?

[yourshinigami]

yes correct!

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[yourshinigami]

I don't know if there were multiple community it's my first time here. thank you!

[kglad]

you're welcome.  and yes, the adobe forums are listed at https://community.adobe.com/

[Abambo]

Your payout balance also needs to be more than $25. As you are a contributor for some time now, with a balance of $1, you had at least one sale more than 45 days ago. The tax formulary needs to be current. It expires each X years. So it may be that you will have to renew that.

[yourshinigami]

hello thank you for the answer

but my balance right now more than $25 but not from selling (just from mission). I also don't know where the $1 came from, because there's no selling data I could find. and my tax already updated till 2026

[Abambo]

OK, then I would ask contributor support. The $1 is probably from the Firefly bonus, if you do not have sales yet. But yes, the rules say that you will need to wait for 45 days after your first sale, before you can ask for a payout. I suppose that's a rule that gets applied automatically, and missions and Firefly bonus were not existing at that time.

Need help? (Stock Contributor Support)

[Abambo]

You can update this thread, when you get an answer from contributor support. That would be an interesting case, also for us. 🙂