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More than 30 days and illustrations not reviewed, why?

Community Beginner ,
Apr 11, 2023 Apr 11, 2023

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I had uploaded 61 illustrations a month back but they still haven't been reviewed by Adobe. And they were illustrations that I made by myself without using AI. I also upload AI generated images and know that they take time to be reviewed but why are Non-AI generated images also taking this much time ? 

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correct answers 1 Correct answer

Community Expert , Apr 11, 2023 Apr 11, 2023

Unfortunately, it looks like illustrations are in the same queue as generative AI.

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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Greetings! If you look through the recent posts on the Stock Contributor forum, asset review time is a popular topic at the moment. What sort of assets have you submitted?

 

Particularly for Generative AI assets, other users have reported a month or longer. It's thought that Adobe is receiving a great deal of Generative AI submissions, with some reporting they've submitted hundreds at a time. Non-AI assets are from averaging around 5-15 days from what others have reporte

d.

 

Edit:  Forgive me!  I missed that the assets in question were not AI generated.  But thankfully @Abambo read it correctly!


George F, Fine Art Landscape Photographer

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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If you are new to Adobe Stock, it's worth double checking everything is ok with the id you submitted as well.


George F, Fine Art Landscape Photographer

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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Unfortunately, it looks like illustrations are in the same queue as generative AI.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Apr 12, 2023 Apr 12, 2023

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Thanks for answering. Can I do something from my end to resolve this issue?

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Community Expert ,
Apr 12, 2023 Apr 12, 2023

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No, you cannot hasten the process. It's unfortunate that manmade illustrations have been lumped into the same queue as Generative AI assets, which is unfairly penalizing Adobe's traditional Contributors. Adobe did recently announce that they have imposed a limit on the number of assets that can be under review at one time until they can clear the queue. That will throttle the Generative AI contributors who have been submitting hundreds at a time. 

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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Hi @GuruGambit111 ,

PNG, Vectors and Generative AI all take longer time to review than photographs. I cannot say for videos because I do not submit video files, neither have I gotten any feedback about the review duration of that kind of files.

Generative AI takes the longest followed by PNG followed by vectors followed by photos which is currently taking a little longer than normal to review.

Best wishes

Jacquelin

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