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My account has a validation issue

New Here ,
Jun 11, 2022 Jun 11, 2022

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Hello, when I log in to my fotolia account, I'm told that there is a validation issue. I have have the account for many years with no problems and I was just wondering if there was any way to rectify this? Thank you very much 🙂 

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Contributors , Fotolia , Troubleshooting

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Community Expert ,
Jun 11, 2022 Jun 11, 2022

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Please contact contributor-support@adobe.com.

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New Here ,
Jun 11, 2022 Jun 11, 2022

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Thank you, I have done this but yet to hear back. Do you know how long they usually take to respond please 🙂 

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Community Expert ,
Jun 11, 2022 Jun 11, 2022

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They are usually responsive. Watch your spam folder.

 

Just to say: Fotolia has been closed down for a while. There is no possibility to log in there since a while.

ABAMBO | Hard- and Software Engineer | Photographer

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