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my account has a validation problem

New Here ,
Jan 13, 2021 Jan 13, 2021

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Good morning,
I cannot access the Adobe Stock Contributor panel because I get an error message that my account has a validation problem and that I should contact Adobe. When I fill out the contact form an error is returned and I can't send it. What happened?
Greetings and thank you very much.

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correct answers 1 Correct answer

Adobe Employee , Jan 13, 2021 Jan 13, 2021
If you can't access the contact us page, send an email to contributor-support@adobe.com -Mat 

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Adobe Community Professional ,
Jan 13, 2021 Jan 13, 2021

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Try this link: Need help? (Stock Contributor Support) 

 

It may well be that you need to contact Adobe Customer Care via the little callout at the bottom right of the page:

Abambo_0-1610550605030.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jan 13, 2021 Jan 13, 2021

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If you can't access the contact us page, send an email to contributor-support@adobe.com

 

-Mat 

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Adobe Community Professional ,
Jan 13, 2021 Jan 13, 2021

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Hi @MatHayward ,

 

The Adobe "need help" page suggests otherwise. So I assumed that Customer Care has been getting trained to answer account problem questions... Does not seem like that, when I interpret your answer correctly here?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jan 13, 2021 Jan 13, 2021

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Sent! Thank you.

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