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My account is blocked for more than two months I have mailed them but they are not responding to me

Guest
Jan 03, 2024 Jan 03, 2024

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Screenshot 2023-12-28 225944.pngScreenshot 2023-12-29 073746.png

 

Do you think I can get the account back?

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Guest
Jan 03, 2024 Jan 03, 2024

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quote

Screenshot 2023-12-28 225944.pngScreenshot 2023-12-29 073746.png

 

Do you think I can get the account back?


By @Deleted User

My patience is running out and I don't know what to do

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Guest
Jan 03, 2024 Jan 03, 2024

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@CMass  please help me

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Guest
Jan 03, 2024 Jan 03, 2024

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please help me @CMass 

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

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What did the most recent reply from Adobe indicate? Looks like you've had a lot of contact with Adobe.

Jill C., Forum Volunteer

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

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I agree with @Jill_C , we need more details about your correspondence with Adobe to give any meaningful advice.

 

You should know that you've reached a community forum, and the replies here are mostly forum volunteers and not employees.


George F, Fine Art Landscape Photographer

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

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And you should also know that there may be employees out of for winter break currently, so if you are waiting for a reply I would give some more time.


George F, Fine Art Landscape Photographer

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

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What has CMass to do with this. She isn't Adobe stock. Wait and see, what Adobe decides or move on and avoid contributing to Adobe stock. That are your options.

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

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And btw, do not spam Contributor support. I see, that you have opened at least 4 cases. I can understand that it can be frustrating, but you need to go through that, and we can't help (neither can CMas). 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

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LATEST

Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
1) Suspicious sales or refund activity,
2) They received an infringement complaint or "take down" notice from a 3rd party,
3) Suspected violation of Stock Contributor User Terms.

 

It may take several weeks for the investigation to conclude.  Be patient. Check your spam folder.

Meanwhile work on other projects.  Feel free to submit work to other microstock services. 

Good luck.

 

[This topic is locked as fellow users can't help with an account problem.]

 

Nancy O'Shea— Product User, Community Expert & Moderator

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